Denmark
3–5 business days · DKK
Shipping, returns & guarantee
Know what happens after you press buy.
Where the parcel leaves from, when tracking arrives, what free shipping means and who to contact when something is not right.
Order received
Shopify confirms the order and sends your receipt to the checkout email address.
Prepared in the Netherlands
The warehouse picks and packs the order. Cancelling a future subscription does not automatically recall an order already being prepared.
Tracking activated
You receive a tracking link when the carrier scans the parcel. It can take a short time before the first movement appears.
Delivered to your market
The current estimate is 1–2 business days to Netherlands. Carrier disruption and public holidays can add time.
Choose a delivery market
Current delivery overview
Currency is supplied by the configured Shopify Market. Checkout is authoritative for final price, tax, shipping method and availability.
Germany
3–5 business days · EUR
Belgium
1–2 business days · EUR
Netherlands
1–2 business days · EUR
Finland
3–5 business days · EUR
France
3–5 business days · EUR
Ireland
3–5 business days · EUR
Poland
3–5 business days · PLN
Spain
3–5 business days · EUR
Sweden
3–5 business days · SEK
United Kingdom
3–5 business days · DKK
When shipping is free
Tracked shipping is free with a subscription or a one-time purchase of two or more pouches. Other rates are displayed before checkout is completed.
If something is not right
Returns and order problems
Before sending anything back
Email info@littlelegs.dk with your order number and reason. The team will confirm the appropriate next step and return instructions.
Damaged, incorrect or missing parcel
Keep the packaging and send clear photographs plus tracking details. Report problems promptly so the warehouse or carrier can be contacted.
Changed your mind
Return and withdrawal rights depend on the purchase, product condition and applicable law. Read the current refund policy and contact the team before returning goods.
Subscription renewal already processed
Contact Little Legs immediately. Cancelling future renewals does not necessarily cancel a parcel whose order has already been created.
60
The 60-day satisfaction guarantee
The satisfaction guarantee is intended to give you time to use the correct weight-based serving consistently and assess whether the product fits your dog. Contact the team with your order number within 60 days if it does not. This commercial guarantee does not replace legal consumer rights that apply to the purchase.
info@littlelegs.dk
Something still unclear?
Send the order number, checkout email and a short description. The small support team can help faster when those details are included.